It seems that every hotel periodically needs a fresh set of eyes to
examine the status of its voice and data networks. Unchecked factors
such as personnel turnover, changes in carrier services, hotel demand,
and price can cause networks to go “off kilter.”
Networks
typically include local exchange services, long distance services, wide
area networks, and other digital communications.

O'Neal Consultants’s plan of action starts with a discovery
exercise which gives the client the opportunity to review the existing
network design, and determine if it still meets the needs and goals of
the company. O'Neal Consultants then performs an in-depth analysis of
each element affecting the operation of the networks. For example, are
there an appropriate number of circuits relative to activity levels;
adequate bandwidth; reliability of service; timely alert and
responsiveness to malfunction; accurate billing and documentation of
services; competitive pricing, and good customer service? All of these
factors will affect the performance of voice and data networks.

After O'Neal Consultants reports on findings, and offers
recommendations for the client to implement, it can manage the process
if the client’s personnel are not able to execute the
recommendations independently. O'Neal Consultants continues to monitor
the project post-installation to determine if the outcome has met the
objectives. If the client desires, O'Neal Consultants can monitor
activity on the networks to ensure the systems are operating at peak
efficiency.
